Bluetooth Related Issues (Android)
If you have connected Castbox to your Car Bluetooth before, it is possible that the next time you get in the car (when Bluetooth reconnected), the app would automatically play where you left off (last played episode). Then, to disable such kind of autoplay, please go to the app Personal tab - Settings - Block receiver auto play and turn this setting on.
If you have problem with Bluetooth controls (Playback, Fast forward, Rewind), please describe the problem and send us your log when it happens again.
Please go to your Castbox "Personal" tab - "About" - "Contact us" - "Submit report via email..." and send us an email in this way. Then we could get to know your log for further analysis .
If you have playback pause problem when connect Castbox to Bluetooth devices, please refer to this article -
How to turn off autoplay while connecting to the car Bluetooth? (Android)
Please make sure that you are using the newest version of Castbox Android app, and go to the app Personal tab - Settings - Block receiver auto play - turn this setting on, and next time, if the app is fully closed, it won't play automatically while ...
Why does Castbox require permissions of Microphone, Camera, storage and Bluetooth (Android)?
Castbox requires your permissions of Microphone, Camera, storage and Bluetooth for audio recording, changing profile image, downloading files to your SD card and connecting to a Bluetooth device. You may disable them by going to your phone settings - ...
Bluetooth headphone keeps disconnecting while playing
Here is a solution that may help, please try the following steps: 1. Go to your phone Bluetooth Menu and click the Forget the Bluetooth device (headphone or car stereo) 2. Turn OFF the Bluetooth device 3. Turn the phone Bluetooth Off 4. Restart your ...
Does Castbox support Android Auto? (Android)
Yes, Castbox supports Android Auto. If Castbox doesn’t show in your phone’s Android Auto, please kindly follow the following steps. Open Android Auto Tap the “three lines” icon in your top left corner Tap “About” Tap “About Android Auto” continuously ...
How do I report issues of a channel or inappropriate comments?
Castbox has a zero tolerance policy for inappropriate comments. If you see any, simply tap the "three vertical lines" button under the comment and select the "Report issues". Four reasons there: Unwanted commercial content or spam; Pornography or ...