How to clear the cache or data of the app?
For Android users,
please go to your phone Settings app - Apps/Applications - find Castbox - click "Storage" - and choose to clear the cache or data.
For iOS users,
please go to your Castbox app - Personal tab - Settings - Clear Cache - you can clear the downloaded files and/or data.
How do I disable data usage?
Please go to the app "Personal" page - "Settings" - "Mobile Data Usage", and turn the options (Stream and Download) off. For Android users, you can turn off "Show Episode Covers". Also, please go to your phone’s mobile data settings, and disable ...
What should I do if the app won't download/download failed?
If you cannot download any episodes, please check if you have enough storage space first. For Android users: 1. change your storage location (eg, from SD card to the internal storage by going to the app Personal tab - Settings - Change storage ...
I have unlimited mobile data, how do I disable the "mobile data warning"?
Please go to your app "Settings" - "Mobile data usage" and enable the features of "Stream" and "Download" so the pop up notification would not show up. Still can't find what you're looking for? Browse through the FAQs, or join our Telegram ...
Why does Castbox use so much data when cellular data is turned off for downloads and streaming (Android)?
First, please go to "Settings" -> "Mobile Data Usage", and make sure all the options (Stream, Download and Show Episode Covers) are turned off. You can also choose to go to your phone’s mobile data setting, and disable Castbox to use your mobile ...
Why does the app continue/won't stop playing after I close or exit the app? (Android)
You might have intended to stop playing by the following ways: 1. Swipe the player off in the notification menu 2. Open the running programs list and clear Castbox out 3. Run the command Close All However, they all won't work. Please note that you ...