How to clear the cache or data of the app?

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• What should I do if the podcasts don't load? (Android)

  Please go the phone Settings- Applications- Castbox- Storage- Clear cache, after clearing the cache, go back to the app and see if the podcasts could load successfully. If it still doesn't work, please try to go the phone Settings- Applications- ...

• How do I disable data usage?

  Please go to the app "Personal" page - "Settings" - "Mobile Data Usage", and turn the options (Stream and Download) off. For Android users, you can turn off "Show Episode Covers". Also, please go to your phone’s mobile data settings, and disable ...

• I have unlimited mobile data, how do I disable the "mobile data warning"?

  Please go to your app "Settings" - "Mobile data usage" and enable the features of "Stream" and "Download" so the pop up notification would not show up. Still can't find what you're looking for? Browse through the FAQs, or join our Telegram ...

• Why does Castbox use so much data when cellular data is turned off for downloads and streaming (Android)?

  First, please go to "Settings" -> "Mobile Data Usage", and make sure all the options (Stream, Download and Show Episode Covers) are turned off. You can also choose to go to your phone’s mobile data setting, and disable Castbox to use your mobile ...

• What should I do if playback stops? (Samsung, Pixel, Huawei phones, etc.)

  Please identify the issue first based on the following tips: Is your device on battery-saving mode? Are you using any cache-clearing or power-saving apps? If yes, please turn them off. Stop playing when the phone screen is off/phone is locked after ...