My comments were deleted, and I was banned. Why?
If you could not post in the Community, and it reminds you of being banned, please note that the reason would be your comments are reported more than 10 times, and you would be banned for 24 hours. To avoid this, please try to follow our community ...
How to delete my comment?
Please swipe upward until you come to the Recent Comments section and find your comment according to the date. You can tap the more button at the bottom right corner and choose "Delete". Still can't find what you're looking for? Browse through ...
How do I report issues of a channel or inappropriate comments?
Castbox has a zero tolerance policy for inappropriate comments. If you see any, simply tap the "three vertical lines" button under the comment and select the "Report issues". Four reasons there: Unwanted commercial content or spam; Pornography or ...
Why can't I see my claimed podcast under "Podcaster" on the mobile app?
You might notice there's a micro management center for podcaster as shown below in the app. Please be aware that this podcaster section on the mobile app is only intended for podcasts hosted on Castbox not claimed channels. You can't manage your ...
How can I sort episodes in Downloads section?
1. Click on the "three vertical dots" button in the top right corner. 2. Tap "Sort By" and choose from two options: Time downloaded or Time updated. If you want to sort the episodes from oldest to newest/newest to oldest, please check this out: How ...