What should I do if the app crashes? (Android)

What should I do if the app crashes? (Android)

If you can open the app, please go to your Castbox "Personal" tab - "About" - "Contact us" - "Submit report via email..." and send us an email in this way. Then we could get to know your log for further analysis. 

If the app won't open, please try reinstalling it.

Still can't find what you're looking for?

Browse through the FAQs, or join our Telegram group or Facebook group


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