How can I delete/deactivate my account?
1. Please reach us at email@example.com
with your Castbox account info - which method
(Google, Twitter or Facebook, etc.) you use to log in and the email address
of this login method. We would double confirm the account info with you and further process your request.
2. Or you can delete the account on your side. Please go to the app Settings - Linked accounts and choose "Delete account". (For Android users only)
Still can't find what you're looking for?
How to delete my comment?
Please swipe upward until you come to the Recent Comments section and find your comment according to the date. You can tap the more button at the bottom right corner and choose "Delete". Still can't find what you're looking for? Browse through ...
How to rename or delete a playlist?
You can feel free to rename or delete a playlist, except for the default one - "My Playlist". For Android users 1) you can rename or delete the playlists under "My playlist". 2) click to enter a playlist - the "three vertical dots" icon on the top ...
How to delete one of my episodes from my channel?
If your podcast is hosted on other platforms, please remove the episode from your RSS feed. If the problem persists, please contact us via firstname.lastname@example.org. Also, please note that you won't be able to directly delete episodes on Castbox even if you ...
Signed in using the wrong account. How do I change accounts?
Please check out this article: How do I log in/out my account in the app? and log out first. Then you can log in with the right account. If you forget the way you signed up (Google or Facebook), please send us a list of possible email addresses. We ...
If I finish playing a downloaded episode and enable the "Auto delete" feature, why is this episode still there?
The “Auto delete” feature will work within 1 hour after an episode is played in full. Please note that there are two different auto delete settings. One is for Playlist, and you can find it in Settings- Playback - Auto remove. Another is for ...