Why do downloaded episodes need the Internet to stream again?
If the downloaded episodes cannot be played or need to be streamed again, it is possible that they had been removed or their source had been broken.
Normally, the playback progress bar of your downloaded episodes should be “filled” with the gray color.
If the playback progress bar appears to be “empty” (half transparent), it is highly possible that your downloaded file has been cleared and no longer available on Castbox.
Could you please check if any management app/phone storage setting would clear large files on your phone? Would you mind deleting this episode and redownloading it? Then you can check if this episode could be played normally offline.
If the problem persists, when it happens again, please go to your Castbox "Personal" tab - "About" - "Contact us" - "Submit report via email..." and send us an email in this way. Then we could get to know your log for further analysis.
Related Articles
How do I remove downloaded episodes?
Please note that you cannot delete downloaded episodes directly on the channel info page. To remove downloaded episodes, please go to Library - Downloads. You can tap the dustbin button to delete individual episodes. For Android users, you can hold ...
Can I listen to downloaded episodes offline?
Yes, if you have already downloaded the episodes, they’ll be available in your downloads even if you can’t get WiFi. You can access your downloads by going to the “Library” page and clicking on “Downloads.” Still can't find what you're looking for? ...
How can I hide played episodes/only see unplayed episodes?
Yes, please go to the Channel Info page, tap the "filter" button under "COMMENTS" and choose "unplayed". You could also filter "downloaded" episodes. This feature is available both in the Android and iOS versions. If you are an Android user, you ...
How can I sort episodes in Downloads section?
1. Click on the "three vertical dots" button in the top right corner. 2. Tap "Sort By" and choose from two options: Time downloaded or Time updated. If you want to sort the episodes from oldest to newest/newest to oldest, please check this out: How ...
How do I set for each podcast the number of new episodes I want to keep offline (auto download)?
You can go to Settings - Auto download - Subscriptions- New Episodes- select the number you want to keep the unplayed episodes (global setting). Or you can go to Settings - Auto download - Subscriptions - Customize- set for each podcast the number ...