Why do downloaded episodes need the Internet to stream again?

Why do downloaded episodes need the Internet to stream again?

If the downloaded episodes cannot be played or need to be streamed again, it is possible that they had been removed or their source had been broken.

Normally, the playback progress bar of your downloaded episodes should be “filled” with the gray color.

If the playback progress bar appears to be “empty” (half transparent), it is highly possible that your downloaded file has been cleared and no longer available on Castbox.

Could you please check if any management app/phone storage setting would clear large files on your phone? Would you mind deleting this episode and redownloading it? Then you can check if this episode could be played normally offline.

If the problem persists, when it happens again, please go to your Castbox "Personal" tab - "About" - "Contact us" - "Submit report via email..." and send us an email in this way. Then we could get to know your log for further analysis.

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