How do I turn off the sound for push notifications?
For Android users
Please go to your phone settings - notification settings - Advanced Notification Settings - Castbox - tap "Castbox Push" - Importance - select "Medium" or "Low" (Eg: Samsung Galaxy S7 edge). Please check the screenshots below and see if you have similar settings on your phone.
For iOS users
Please go to phone settings - notification - find Castbox - toggle "Sounds" off.
How do I turn on/off new episode push and other notifications?
Please go to app "Settings" - "Notification Settings" - Select which kind of notifications you want to receive. For Android users, you can set up E-mail notifications (Castbox newsletters) and Push notifications (Suggested content, Replies to your ...
I've changed my settings on the app and my phone to get push notifications for new episodes. Why am I still not getting them?
Please firstly go to the phone Settings - Apps - Castbox - Notifications and check if you allowed this for Castbox. There could be different paths for different phone models. Then, please go to app Settings - Notifications - New Episodes and see if ...
The sound is lowered when a notification comes, how could I do to stop notification sound? (Android)
When the notifications come, 1) if you do not enable "Pause for interruptions" feature in the app Settings, the sound will be lowered, thus you may miss something. 2) if you enable "Pause for interruptions" in the app Settings, the player will pause ...
How can I turn off the "Download Notification"?
If you'd like to turn off the Download Notification and prevent it from appearing in your drop-down notification area, please go to your phone Settings app - Notifications - find Castbox - and turn off the "Castbox Download" setting. If these are ...
How to turn off autoplay while connecting to the car Bluetooth? (Android)
Please make sure that you are using the newest version of Castbox Android app, and go to the app Personal tab - Settings - Block receiver auto play - turn this setting on, and next time, if the app is fully closed, it won't play automatically while ...