If the new episodes are not updated/loading in time, what should I do?

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• How do I set for each podcast the number of new episodes I want to keep offline (auto download)?

  You can go to Settings - Auto download - Subscriptions- New Episodes- select the number you want to keep the unplayed episodes (global setting).   Or you can go to Settings - Auto download - Subscriptions - Customize- set for each podcast the number ...

• How can I directly access my downloads, subscriptions, playlist and new Episodes?

  For Android users If you are are using Android 7.1 and above, you may press and hold the Castbox icon on your phone to use the shortcut feature - four options will appear - "Subscribed", "Downloaded", "Playlist" and "New Episodes". You can also add ...

• How can I sort episodes in Downloads section?

  1.  Click on the "three vertical dots" button in the top right corner. 2. Tap "Sort By" and choose from two options: Time downloaded or Time updated. If you want to sort the episodes from oldest to newest/newest to oldest, please check this out: How ...

• The artwork of my podcast is not updated.

  If you have submitted your podcast to Apple Podcasts. Please first make sure your artwork meets the requirements by Apple below.  "Artwork must be a minimum size of 1400 x 1400 pixels and a maximum size of 3000 x 3000 pixels, 72 dpi, in JPEG or PNG ...

• I've changed my settings on the app and my phone to get push notifications for new episodes. Why am I still not getting them?

  Please firstly go to the phone Settings - Apps - Castbox - Notifications and check if you allowed this for Castbox. There could be different paths for different phone models. Then, please go to app Settings - Notifications - New Episodes and see if ...