Why is there a message "The source is unavailable" when playing the episodes?
Usually, if you receive a notification that “Castbox can’t play this episode because the source is unavailable”, it means that the podcast source files could be broken or made unavailable by the podcaster. You can send the names of these episodes to
podcaster@castbox.fm for further confirmation.
Related Articles
Why do downloaded episodes need the Internet to stream again?
If the downloaded episodes cannot be played or need to be streamed again, it is possible that they had been removed or their source had been broken. Normally, the playback progress bar of your downloaded episodes should be “filled” with the gray ...
How can I share channels and episodes I enjoy?
If you want to share a channel, please tap the "share" button on the top right corner in Channel Info. as shown in pic.1. If you want to share an episodes, you could tap the "share" button on the preview/half page shown in pic.2. There's also a share ...
How can I hide played episodes/only see unplayed episodes?
Yes, please go to the Channel Info page, tap the "filter" button under "COMMENTS" and choose "unplayed". You could also filter "downloaded" episodes. This feature is available both in the Android and iOS versions. If you are an Android user, you ...
How do I download episodes?
Go to Channel Info, click the title of an episode and tap the downward button to download it. To download multiple episodes at a time, please long press one episode, after it turns into grey, choose others, then click the download button on the top ...
How do I remove downloaded episodes?
Please note that you cannot delete downloaded episodes directly on the channel info page. To remove downloaded episodes, please go to Library - Downloads. You can tap the dustbin button to delete individual episodes. For Android users, you can hold ...