What should I do if the app won't download/download failed?

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  We are sorry that if you change phones or reinstall the app, you need to set up your auto download preference again. The reason why we do so is because of storage concern. If you choose to keep all unplayed episodes on a phone with plenty of space, ...

• What should I do if the player won’t stay in the notification bar/drop-down menu? (Android)

  If the notification player shows up while playing but disappears after the playback is paused for some time, it is possible that Castbox is killed by the system in the background. Please go to your phone Settings - Apps - Castbox - Battery - Optimize ...

• What should I do if auto download doesn't work?

  Please go to Settings- Auto download- Subscriptions- Customize to check if this feature is enabled for the podcasts you’d like to download automatically. If the app is not allowed to run in the background or is running under mobile data, then the ...

• How can I turn off the "Download Notification"?

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• Why can't I see my claimed podcast under "Podcaster" on the mobile app?

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