How to contact Castbox?

How to contact us?

Please note that our support staff is limited. We will try our best to get back to you as quickly as possible, but it may take a while.

Please take a look at our Help Center and you can find common troubleshooting tips and answers to most questions.

If you didn't find anything helpful to you, you can click here to get involved in our community and report your issue to admins. 

If you want to reach out to us for support, please go to Personal - About - Contact us - and select the type of feedback you are going to submit.

                                          
For feature requests, please select the first option and fill out the form, or you can visit this article Fill out our Feature Request form to submit requests as well.

For crash, stop issues etc, please select the second option and submit us an email with your log. Please provide us with as much detail as possible. It will be better if you can send us a screen recording (if you think it helps). 

Thank you!





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