You will find the field labeled “prefix URL” in both Channel Basic Info page and Episode Basic Info page.
Make sure the URL prefix is correct. Otherwise, the link of the episode will be wrong and the episode cannot be played.
URL Prefix for Channel
Creator Studio- Channels- Created- Edit- Prefix URL
URL prefix input here will be applied globally. It will be inserted into the link to the audio file of each uploaded episode by default, so you don’t need to input again on the episode uploading page unless you need to add a customized URL prefix for a specific episode.
URL Prefix for Episode
Creator Studio- Episodes- New Episode/Draft- Edit- Prefix URL
URL prefix input here will be applied only to this episode. It overrides the URL prefix set in the Channel Basic Info, which will be applied by default if you don’t input anything here.