Why did the downloads fail when the app ran in the background? (iOS)
Due to the limitation of the iOS system, the app could not download episodes without playing anything. For example, if you listen to an episode while navigating away from the app, the app could continue downloading; if you just navigate away from the app without playing episodes, the app could not download.
Settings on the "Personal" tab - iOS
Region If you change to another country/region, the contents on the “Discover” tab will be changed accordingly. Please note that the app language is according to your phone settings, changing regions within the app would not affect the app language. ...
Does the app sync across devices?
Yes, if you are using Castbox on Android, iOS or web system, by logging in with the same account, your subscriptions, playback progress, favorites, history could be synced across devices. Please note that preferences and settings don't sync across ...
Recent App Crash - Cannot open the app
If you're experiencing a bunch of apps suddenly crashing on your recent Samsung phone, you're not alone. This afternoon US time, reports from dozens, then hundreds of users on the Samsung subreddit started coming in, complaining of apps crashing on ...
Can I use the Castbox app while using another app?
Yes, Castbox can run and play in the background if you do not pause the playback. However, Castbox will not run in the background when there is another audio source or video app playing, including Youtube and Facebook. Still can't find what you're ...
How to clear the cache or data of the app?
For Android users, please go to your phone Settings app - Apps/Applications - find Castbox - click "Storage" - and choose to clear the cache or data. For iOS users, please go to your Castbox app - Personal tab - Settings - Clear Cache - you can clear ...