What should I do if the player won’t stay in the notification bar/drop-down menu? (Android)
If the notification player shows up while playing but disappears after the playback is paused for some time, it is possible that Castbox is killed by the system in the background.
Please go to your phone Settings - Apps - Castbox - Battery - Optimize battery usage to check if Castbox battery usage has been "optimized", if it is optimized, please turn off this battery optimize feature for Castbox so the app will not be restricted running in the background.
Why are there no player control buttons in the drop-down menu (Android)?
Please go to your phone Settings - Notifications - select Castbox and see if it is disabled to receive all notifications; or if you disable the relevant player notification setting. If so, the player won't display in the notifications menu. After ...
It shows "buffering" in the mini player on the drop-down notification area?
Sorry about this issue. It has been fixed and will work properly in v7.69. Please stay tuned. If this is not what you are experiencing, please feel free to send the relevant screenshots or a screen recording/video to email@example.com. Thank you! ...
Does Castbox support Android Auto? (Android)
Yes, Castbox supports Android Auto. If Castbox doesn’t show in your phone’s Android Auto, please kindly follow the following steps. Open Android Auto Tap the “three lines” icon in your top left corner Tap “About” Tap “About Android Auto” continuously ...
How can I turn off the "Download Notification"?
If you'd like to turn off the Download Notification and prevent it from appearing in your drop-down notification area, please go to your phone Settings app - Notifications - find Castbox - and turn off the "Castbox Download" setting. If these are ...
Settings on the "Personal" tab - Android
Region If you change to another country/region, the contents on the “Discover” tab will be changed accordingly. Please note that the app language is according to your phone settings, changing regions within the app would not affect the app language. ...