Why is there an unpublished channel in my Creator Studio?
An unpublished channel means it is unsearchable and not visible to the public. Generally, an unpublished channel could be:
- a duplicate channel that has been hidden, or
- a channel that has been taken down by Castbox.
In the first case, it's most likely that you've updated your RSS feed by adding a <itunes:new-feed-url> tag or updating your RSS feed in iTunes. This will trigger a new channel to be created with the new RSS feed. To avoid duplicate channels, we will unpublish the old channel.
No worries. Subscribers to the unpublished channel will be directed to your new channel by a yellow notification bar. Play and subscriber counts will also be synced to the new channel.
An example of hidden/unpublished channel with a notification bar is shown below.
Why can't I find my channel in my creator studio?
It's highly possible that you've logged in to a different account, which isn't linked to your channel. In this case, you will see the channel in your creator studio if you sign in Castbox using the same way that you've signed in before. Signing in ...
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