Why does the app not sync/remember auto download settings after I change the phone or reinstall the app?
We are sorry that if you change phones or reinstall the app, you need to set up your auto download preference again.
The reason why we do so is because of storage concern. If you choose to keep all unplayed episodes on a phone with plenty of space, that's fine. However, if you replace it with a phone with smaller space, it might overwhelm your phone and leave no room for other apps as soon as you download Castbox. That's a terrible experience, so we try to avoid that.
Why auto download is still happening after I turn it off in settings?
Go to "Settings" -> "Auto Download" and make sure you uncheck "Playlist auto download" and select "None" in New Episodes menu. Enter "Customize" section, check if the default option is "None" for all podcasts. If not, you can reset. Then go back and ...
Does the app sync across devices?
Yes, if you are using Castbox on Android, iOS or web system, by logging in with the same account, your subscriptions, playback progress, favorites, history could be synced across devices. Please note that preferences and settings don't sync across ...
What should I do if auto download doesn't work?
Please go to Settings- Auto download- Subscriptions- Customize to check if this feature is enabled for the podcasts you’d like to download automatically. If the app is not allowed to run in the background or is running under mobile data, then the ...
What should I do if the app won't download/download failed?
If you cannot download any episodes, please check if you have enough storage space first. For Android users: 1. change your storage location (eg, from SD card to the internal storage by going to the app Personal tab - Settings - Change storage ...
Settings on the "Personal" tab - Android
Region If you change to another country/region, the contents on the “Discover” tab will be changed accordingly. Please note that the app language is according to your phone settings, changing regions within the app would not affect the app language. ...