Functions
How can I sort episodes in Downloads section?
1. Click on the "three vertical dots" button in the top right corner. 2. Tap "Sort By" and choose from two options: Time downloaded or Time updated. If you want to sort the episodes from oldest to newest/newest to oldest, please check this out: How ...
How do I change the layout of Downloads and New Episodes sections?
Please tap the first button on the toolbar to change the layout. There are three ways to group the episodes: 1.By all episodes - list view and group by release date 2.Episodes by channels - list view and group by channels 3.By channels - cover view ...
How do I set for each podcast the number of new episodes I want to keep offline (auto download)?
You can go to Settings - Auto download - Subscriptions- New Episodes- select the number you want to keep the unplayed episodes (global setting). Or you can go to Settings - Auto download - Subscriptions - Customize- set for each podcast the number ...
How do I stop/cancel auto downloads?
For Android users You may go to Settings - Auto Download - New Episodes - turn that option off, or disable or enable it for the podcasts you would like to have automatically downloaded by clicking the Customize button. Alternatively, you can go to a ...
How do I remove downloaded episodes?
Please note that you cannot delete downloaded episodes directly on the channel info page. To remove downloaded episodes, please go to Library - Downloads. You can tap the dustbin button to delete individual episodes. For Android users, you can hold ...
What should I do if I have trouble downloading to an SD card (Android)?
1. Please go to your phone Settings – Applications – Castbox, and check if Castbox is allowed to use your SD card/storage permission/media permission. 2. The SD card you are using might not be compatible with the app, if possible, so please try ...
Can I auto download the episodes in the playlist (Android)?
Yes, you can auto download the episodes in your playlist by tapping the button in the top right corner – entering “Playlist Settings”- turn on "Playlist auto download". Or you can go Settings- Auto download- Playlist auto download. Still can't find ...
If I finish playing a downloaded episode and enable the "Auto delete" feature, why is this episode still there?
The “Auto delete” feature will work within 1 hour after an episode is played in full. Please note that there are two different auto delete settings. One is for Playlist, and you can find it in Settings- Playback - Auto remove. Another is for ...
Can I listen to downloaded episodes offline?
Yes, if you have already downloaded the episodes, they’ll be available in your downloads even if you can’t get WiFi. You can access your downloads by going to the “Library” page and clicking on “Downloads.” Still can't find what you're looking for? ...
How do I disable my mobile data and only use WiFi to download?
Please go to “Settings” -> “Mobile Data Usage”, and turn the options (Stream and Download) off. You can also choose to go to your phone’s mobile data settings, and disable Castbox to use your mobile data. For Android users, if you want to save more ...
How can I store downloaded episodes on my SD card instead of internal storage (Android)?
Please go to “Settings” -> “Change Storage Location” to select “SD card”. Still can't find what you're looking for? Browse through the FAQs, or join our Telegram group or Facebook group
What should I do if auto download doesn't work?
Please go to Settings- Auto download- Subscriptions- Customize to check if this feature is enabled for the podcasts you’d like to download automatically. If the app is not allowed to run in the background or is running under mobile data, then the ...
How do I download episodes?
Go to Channel Info, click the title of an episode and tap the downward button to download it. To download multiple episodes at a time, please long press one episode, after it turns into grey, choose others, then click the download button on the top ...